Here's how coverage works for the parts we sell. If anything is unclear, contact us before you order.
New parts
New parts are covered by the manufacturer's warranty, subject to the manufacturer's terms. Length and coverage vary by brand and product, so check the manufacturer's website for your part.
Refurbished parts
Refurbished parts are labeled "Refurbished" in the product title and are covered by our 30-day return window. Manufacturer warranty coverage on refurbished parts isn't guaranteed and varies by brand and unit, so if warranty matters for your build, contact us before you order.
How claims work
- Within 30 days of delivery: contact us first with your order number and a short description of the problem. If a part arrives damaged or doesn't work, we'll send you a free return label and refund you once the return is processed.
- After 30 days: warranty claims go to the manufacturer. We'll point you to the right support page and send you your proof of purchase.
Physical damage after delivery, modified parts, and parts run outside the manufacturer's specifications aren't covered.