Refund policy

Returns

You can return any item within 30 days of delivery. Return shipping is free and there is no restocking fee.

Items must be returned complete, in their original packaging with all accessories, and free of physical damage or modification.

How to start a return

Contact us with your order number and the item you want to return. We'll email you a prepaid return label, usually within 2 business days. Please don't send items back without a return label from us, because returns sent without one can't be accepted.

Refunds

Once your return is received and processed, we refund your original payment method. Depending on your bank, it can take a few business days for the refund to appear.

Damaged, defective or wrong items

Please inspect your order when it arrives. If an item is damaged, doesn't work, or isn't what you ordered, contact us within 30 days of delivery with your order number and photos of the item and packaging, and keep the packaging until we've reviewed your request. We'll send you a free return label and refund you once the return is processed.